We are an independent digital agency.
Digital experience is nuanced on the front end and complex on the back end. It’s hard to pull off. It takes focused teams with the specialized skills to move quickly and deliver meaningful change in pragmatic increments.
Big corporate vendors struggle with speed and discipline when they’re not also struggling to deliver experiences that your customers will love. We are the alternative.
We deploy digital SWAT teams that work across the enterprise, from strategy to creative to technology to marketing, delivering end-to-end brand experiences that work seamlessly for your customers, while leveling up your operation one win at a time.
Meet your SWAT team
We are a tight-knit crew of cross-discipline experts who have worked together for years. And at least one of us will work on every one of your projects. That’s our commitment because that’s what it takes to create nuanced digital experiences. We’re who you call when you want results. And when you want to go out for drinks.
Mike is the founder of Maark and has served as the agency’s strategic, creative and technology lead in programs ranging from complete digital transformation of Fortune 500 clients, end-to-end relaunch of category-leading brands, and strategy, design and development of new digital products.
Executive Director of Creative Strategy
Jason writes. Tells stories. Develops strategies. He oversees a wide range of creative and technical projects. He’s also an award-winning author of half a dozen books and has been featured on or in CNN, The Atlantic, The Boston Globe, The Guardian, The New York Times, and TIME.
VP of Operations
Jessica runs all of Maark’s business operations. Part COO, part CFO, part recruiter and benefits administrator, Jessica is core to the company’s “get it done” personality, and its commitment to the people that make the agency so unique.
Managing Director, Technology
Rich is an anchor in a sea of technology disruption. A Silicon Valley veteran, Rich relishes the challenge of focusing Maark’s technology resources on the big picture while delivering on the immediate one. Rich manages a SWAT team of experts in the art and craft of technology delivery across a breadth of domains, including digital transformation, product development, systems integration, devops, and SaaS solutions.
Managing Director, Creative
Less right-brained than whole-brained, Alex brings a serious creative, analytical, and research-driven approach to solving business problems. Big ones. Alex has created design systems across enterprises, executing in media ranging from motion graphics and print to embedded applications, interactive installations, and marketing assets. He and his team deliver strategy, concepts, design systems and experiences from the ground up.
VP of Business Development and Strategic Relationships
Shon has a long, successful history cultivating key client and partner relationships in the enterprise technology world and has been a trusted adviser to many Fortune 100 companies. He focuses his business development expertise on helping Maark accelerate growth through new technology partnerships and as we redefine what’s possible when it comes to delivery of the Adobe Marketing Cloud.
Some of our Partners
We partner with our clients to do big things. We help them move faster and deliver meaningful solutions that make their job’s better, their businesses more digital, and their customers more connected. That’s our passion, and it becomes our investment in the relationship.
Digital to our DNA
We’ve been digitally transforming businesses for longer than anyone we know of. Born on the web, we’ve been making browser-based technology that businesses run on for almost two decades.
Founded in Boston, MA by a couple of childhood friends with a small satellite group in Baltimore, MD.
2001 – 2003
Took the construction scheduling, options and features management, and accounting processes for regional homebuilder online in custom-built web-based solutions that were first of their kind in the construction industry.
2003 – 2005
Completely transformed the operation of key Boston-area tutoring and test preparation client by bringing critical business processes online in a suite of custom-built back office applications and public-facing websites, allowing nationwide franchising.
Opened first physical office in Boston’s North End.
Facebook launches in Cambridge, MA.
Launched our first commercially available digital product (subscription-based licensing server) with a client as part of a rethinking of their brand and their core product from the ground up.
YouTube Launches in San Mateo, CA.
Rebranded as Pier Interactive, launched a Webby-winning Flash-based blog as part of the rebrand. Blog included innovations such as mouse tracking and session recording for UX research, personalized content, and the first SEO-for-Flash implementation.
Launched award-winning projects for HP, Marriott, Alcatel-Lucent, and Deutsche Bank.
Rebranded as Maark as part of a merger. Launched new digital product with Intuit for team collaboration, file sharing, real-time chat and push notifications. Launched projects with Avaya, Seagate, and Microsoft.
2009 – 2010
Moved to new offices in Boston’s financial district as the company doubled again in size. Launched digital products with Marriott, Yankee Group, and Alcatel-Lucent.
2011 – 2012
Launched new chat product for mobile carriers in North America. Worked with Akamai on data visualizations for their Global Network Operations Center in Kendall Square, Cambridge, MA.
2013 – 2014
Built new WebRTC - in-browser video calling - prototypes with Intel. Redesigned the manufacturing software product line with Merck. Launched over a dozen campaigns with Verizon's new product and labs teams, as well as Parexel's Informatics team.
Launched end-to-end rebrand and re-platforming of Netcracker.
Launched a brand new Gogo.com
Launched end-to-end Digital Transformation for John Hancock Investments. Launched end-to-end enterprise wide platform for Marriott.